1. Eligibility for Refund

We offer a refund under the following conditions:

• The product is defective, damaged, or not as described.
• You received the wrong item.
• You are within 5 days of receiving your order.

2. Non-Refundable Items

Certain items are non-refundable, including:

• [e.g., Digital products, Gift cards, Clearance items, etc.]
• Products that have been opened or used, unless defective.

3. How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact us at [insert contact email or phone number] within 3 days of receiving your product.
2. Provide your order number and a description of the issue.
3. If applicable, attach photos of the defective or incorrect product.

4. Refund Process

Once your refund request is approved, we will process your refund to the original payment method within 3 business days. Please note that it may take an additional [X] business days for the funds to appear in your account, depending on your payment provider.

5. Return of Products

If a product needs to be returned:

• We will provide you with a prepaid return shipping label (if applicable) for defective or incorrect items.
• The product must be returned in its original condition and packaging.

6. Exchanges

We offer exchanges for defective or incorrect items. Please contact us within 5 days if you wish to exchange your item.

7. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page, and the updated policy will apply to all new orders placed after the update.

8. Contact Us

If you have any questions or concerns about our refund policy

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